Features
The tools your operation needs.
Built around one idea: your customers should answer their own questions.
01 · ↓ 80% inbound calls
Customer Portal
Unlimited logins. Customers see only their shipments, docs, and history — without calling you.
Unlimited customer accounts — no per-seat pricing
Customers see only their own shipments
Invite by email, they set their own password
Works on any device, no app to install
portal.portsync.ca
Sundance Imports
Shipments
Documents
Notifications
Reports
Settings
Good morning, Sundance Imports
You have 6 active containers · 1 needs attention
6
Active containers
1
Demurrage alert
3
Docs ready
2
Pickups today
HLCU-1166530 — Demurrage Day 1 at Deltaport. View →
02 · Never miss a pickup
Shipment Tracking
Live sync from Deltaport, Vanterm, and Centerm. Demurrage alerts before fees hit.
Live status: available, in transit, dispatched, delivered
Terminal sync from all three BC ports
Demurrage and per diem alerts before day one
Driver location updates for dispatchers
portal.portsync.ca
Active shipments
Updated just now · 5 containers
Container
Terminal
Status
ETA
CMAU-7821934
Deltaport
In transit
Today 14:20
MSCU-4413208
Vanterm
Available
Pickup ready
TCNU-9920417
Centerm
Dispatched
Today 16:00
HLCU-1166530
Deltaport
Demurrage 1
2 days late
OOLU-5538724
Vanterm
Delivered
Yesterday
03 · 5+ hrs saved per week
Document Hub
BOLs, PODs, invoices, CBSA forms — all attached to the job. Customers download on demand.
Attach BOLs, PODs, invoices, and CBSA docs
Drivers upload POD photos from the field
Customers download any document from the portal
Full document history preserved per shipment
portal.portsync.ca
Documents — CMAU-7821934
+ Upload
BOL
Bill of Lading
May 22
↓
POD
Proof of Delivery
May 24
↓
INV
Invoice #INV-2041
May 20
↓
CBSA
CBSA Release
Pending
↓
DOC
Customs Manifest
May 19
↓
04 · Fewer calls, fewer surprises
Automated Notifications
Email and SMS on status changes. Set once, the system handles it.
Auto email when container status changes
SMS alerts for same-day pickup availability
Demurrage warnings before day one
Configurable per customer
portal.portsync.ca
Recent notifications
EMAIL
Container available for pickup
MSCU-4413208 is now available at Vanterm. Schedule pickup before 5 PM.
2 min ago
SMS
Demurrage alert — Act now
HLCU-1166530 at Deltaport has entered demurrage day 1.
18 min ago
EMAIL
Delivery confirmed
OOLU-5538724 was delivered and signed. POD uploaded.
2 hrs ago
EMAIL
Status update: In transit
CMAU-7821934 is now in transit from Deltaport.
3 hrs ago
05 · Clarity in minutes
Reporting
Volume, fees, driver performance — filterable by date, customer, or terminal. CSV export included.
Container volume by customer and period
Demurrage and fee tracking by container
Document upload rates and driver performance
Export to CSV for billing workflows
portal.portsync.ca
Volume by customer — May 2026
CSV export
142
Total containers
3
Active terminals
$840
Demurrage saved
98%
On-time pickup
72
Sundance
48
Acme
35
Pacific
28
Northbridge
18
Cedar
12
Others
06 · Works anywhere
Mobile Access
Fully responsive. Customers check status on their phone. No app to install.
Fully responsive — mobile and tablet optimized
Drivers use a separate mobile-first view
No native app to install or update
Works on iOS and Android browsers
PortSync
My shipments
CMAU-7821934
In transit
MSCU-4413208
Available
TCNU-9920417
Dispatched
HLCU-1166530
Demurrage
See every feature live.
20 minutes, no slides. We walk through the portal from your customer’s view.
Book a Demo